Spring 2024Spring 2025CIT Custom DevelopmentSC Johnson College of Business
When you need IT help, you just want it fixed. But too often, support tickets get routed to the wrong team, bouncing around and delaying solutions while wasting staff time on triage. Our intelligent routing system reads your problem and sends it to the right expert immediately. No more delays, no more confusion. Just faster solutions.
Project Team
Alysia HillyardIT Service Management Lead, CIT
J.P. BrannanAcademic & Support Services, CIT
Laura LandphairExecutive Director of Information Technology, JCB IT
Kevin FergusonClients Services & Customer Experience, SC Johnson College of Business
